Training sessions must be canceled before 9 pm the night before a morning appointment. Evening appointments must be canceled no later than noon day of. You WILL be charged the full price of a session if you do not follow these guidelines (emergencies are on a case by case basis, at the discretion of the trainer.)
Group classes signed up for but not attended without prior cancellation (8+ hours in advance) will automatically be charged for a class from their package or card on file.
Session packages are NON-REFUNDABLE with the exception of moving 30+ miles from the studio. Proof of moving must be provided.